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HIOKI PW3365 clamp-on power logger with non-contact voltage sensors for safe 3-phase measurement
PW9020 fully-insulated voltage clips eliminating short-circuit risk during power testing
HIOKI PW3365 clamp-on power logger with non-contact voltage sensors for safe 3-phase measurement
PW9020 fully-insulated voltage clips eliminating short-circuit risk during power testing
Popular Industries / Test Equipment For Solar PV

HIOKI PW3365 Power Logger | Non-Contact 3-Phase Measurement

Hioki logo

Australia’s safest power logger featuring world-first non-metallic contact technology. Measure 3-phase power with zero short-circuit risk. Perfect for energy audits, compliance testing & industrial monitoring.

3 year warranty

PDF Download Brochure: CLAMP ON POWER LOGGER PW3365

SKU: PW3360-20/500 KIT Categories: Data Logger, Hioki, Power Logger, Test Equipment For Electricians, Test Equipment For Solar PV Tags: 3-phase power monitoring, Hioki, Power Loggers Brand: Hioki
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  • Description
  • Specifications
  • FAQ
  • COMPETITIVE DIFFERENTIATION POINTS

Stop Risking Short Circuits Every Time You Test Live Circuits

If you’ve ever felt that moment of tension when connecting test leads to live terminals, you know the drill. One slip, one accidental contact between probes, and you’re dealing with an arc flash, a blown circuit, or worse. For electrical contractors, facility managers, and energy auditors working on energized systems, this risk comes with the territory—until now.

The HIOKI PW3365 Clamp-On Power Logger fundamentally changes how Australian professionals approach power measurement. As the world’s first power logger with completely non-metallic contact voltage sensors, this instrument eliminates the physical risk that’s plagued power testing since day one. No exposed metal contacts. No direct terminal connections. No accidental short circuits.

Instead of fumbling with traditional voltage probes that need precise terminal placement, the PW3365 uses innovative fully-insulated voltage clips that attach anywhere along insulated cables or busbars. Clip around the wire jacket, not onto exposed metal—it’s that straightforward. This breakthrough design means you can measure 3-phase power systems while circuits remain energized and covered, without ever removing terminal guards or exposing live parts.

Real-World Problem: Why Traditional Power Testing Creates Dangerous Situations

Every sparky and facility tech knows the scenario: you need to log power consumption on a 3-phase distribution board to identify energy waste or verify equipment performance. Traditional power analyzers require you to:

  1. Isolate the circuit or work live with exposed terminals
  2. Carefully position voltage probes on metal contact points
  3. Maintain safe clearances while managing multiple leads
  4. Risk short circuits if probes slip or make unintended contact
  5. Navigate around terminal covers that block access

This process isn’t just time-consuming—it’s genuinely hazardous. Australian electrical safety regulations (AS/NZS 3000:2018) emphasize risk elimination wherever possible. Working on live circuits with traditional test equipment places technicians in harm’s way for routine measurements. Facility managers conducting energy audits face tough decisions: shut down critical equipment for testing, or accept the risks of live testing.

The PW3365 solves this by making voltage measurement genuinely non-contact. The fully-covered PW9020 voltage sensors clip around insulated cables without any metal-to-metal connection. Short circuits become physically impossible because there’s no exposed metal on the voltage sensing clips.

How the PW3365’s Non-Contact Technology Works in Practice

Traditional Power Measurement:

  • Voltage test leads with metal tips
  • Must connect to bare metal terminals
  • Risk of accidental shorts between phases or phase-to-ground
  • Requires removing protective terminal covers
  • Impossible to test through cable insulation

HIOKI PW3365 Approach:

  • Fully-insulated voltage clips with zero exposed metal
  • Clip directly around insulated cables or busbars
  • Physically impossible to create short circuits
  • Works through cable jackets—no need to access terminals
  • Install sensors while equipment remains fully protected

This isn’t just a safety improvement—it’s a workflow transformation. Energy consultants conducting building audits can quickly clip sensors onto distribution cables without coordinating downtime. Industrial maintenance teams monitoring motor loads don’t need isolation permits. Solar installers verifying inverter output can test while systems remain energized.

Comprehensive 3-Phase Power Monitoring Without the Complexity

Beyond the safety innovation, the PW3365 delivers the measurement capabilities Australian electrical professionals actually need for real-world applications:

Complete Power Quality Analysis:

  • Single-phase through 3-phase 4-wire circuit configurations
  • Voltage range: 90V to 520V AC at 50/60Hz (perfect for Australian 230V/400V systems)
  • Current measurement: 50mA to 5,000A (using appropriate Hioki clamp sensors sold separately)
  • Harmonic analysis up to 13th order for identifying power quality issues
  • Total harmonic distortion (THD) measurement for assessing waveform purity
  • Power factor monitoring with lag/lead indication

Key Measurement Parameters: The PW3365 displays all the power parameters you need for comprehensive energy analysis: voltage (RMS and fundamental), current (RMS), active power, reactive power, apparent power, power factor (true or displacement), frequency, phase angle, and cumulative energy consumption. For demand monitoring, it tracks active and reactive power demand in user-defined intervals, essential for identifying peak loads and understanding utility demand charges.

Critical for Australian Energy Audits: When conducting facility energy assessments required for NABERS ratings, ESG reporting, or simple cost reduction initiatives, you need accurate data on actual power consumption, not nameplate estimates. The PW3365 logs this data continuously on SD cards (up to 8GB), providing months of detailed trend data showing exactly when and where energy is consumed. This long-term logging capability transforms one-time spot checks into comprehensive consumption profiles.

Quick Setup Eliminates 3-Phase Measurement Mistakes

Anyone who’s attempted 3-phase power measurement knows the challenge: six different wiring configurations, multiple leads to track, and one wrong connection that invalidates your entire dataset. The PW3365’s Quick Setup wizard walks you through the process step-by-step:

  1. Select your circuit configuration (single-phase, 3-phase 3-wire, 3-phase 4-wire)
  2. Follow on-screen diagrams showing exactly where to connect each sensor
  3. Verify connections—the logger checks for errors and displays FAIL if connections are incorrect
  4. Start logging with confidence that data will be accurate

This guided setup is particularly valuable when training new technicians or when working on unfamiliar equipment configurations. The instrument essentially becomes a measurement checklist, reducing the likelihood of test errors that waste time and produce questionable data.

Harmonic Analysis for Modern Power Systems

Australian commercial buildings and industrial facilities increasingly rely on variable frequency drives (VFDs), LED lighting, server equipment, and renewable energy inverters—all sources of harmonic distortion that traditional power monitoring overlooks. The PW3365’s harmonic measurement (up to 13th order) identifies these issues:

  • 5th and 7th harmonics are the primary culprits in power quality problems, causing transformer overheating, neutral conductor overloading, and motor vibration
  • Total Harmonic Distortion (THD) quantifies overall power quality, critical for compliance with AS/NZS 61000 standards
  • Harmonic content display shows both numerical lists and graphical representations, making it easy to spot problem frequencies

For solar installers, harmonic analysis verifies that inverter output meets Australian grid connection requirements (AS 4777.2). For facility managers, it identifies equipment causing power quality issues before they trigger failures or increase losses.

Data Management That Actually Works on Job Sites

Power loggers live or die on their ability to capture data reliably and deliver it in usable formats. The PW3365 handles this through multiple approaches:

On-Board Storage:

  • SD/SDHC memory cards up to 8GB capacity
  • Internal memory backup (approximately 320KB)
  • Configurable logging intervals from 1 second to 60 minutes
  • Months of continuous data capture on a single SD card

Flexible Data Intervals: Save intervals of 1/2/5/10/15/30 seconds or 1/2/5/10/15/20/30/60 minutes mean you can balance data resolution against storage capacity. For short-term troubleshooting, log at 1-second intervals to catch transient events. For long-term energy audits, 15 or 30-minute intervals provide sufficient detail while maximizing storage duration.

Multiple Connectivity Options:

  • LAN interface for remote monitoring and data download
  • USB 2.0 for direct computer connection and data transfer
  • SD card removal for simple file transfer to any computer
  • HTTP server function allows web browser access to real-time data

The free HIOKI SF1000 software (downloadable) converts logged data into trend graphs, daily/weekly/monthly reports, and export formats for further analysis. For more comprehensive analysis, the optional SF1001 application provides advanced harmonic analysis, custom report generation, and multi-logger data compilation.

Built for Australian Conditions and Real-World Use

Compact Yet Rugged Design: Dimensions of 180mm (W) × 100mm (H) × 48mm (D) make the PW3365 compact enough to fit into crowded electrical cabinets or carry in a tool bag. The slim profile means it can be mounted inside panels or placed on equipment enclosures without consuming valuable space.

Flexible Power Options:

  • Standard operation: Z1008 AC adapter (included) for bench or cabinet mounting
  • Battery operation: Optional PW9002 battery set provides approximately 3 hours of portable operation
  • Continuous charging: Battery charges while connected to AC power, whether instrument is on or off

Environmental Resilience: Operating temperature range from 0°C to 40°C with storage down to -10°C to 50°C suits Australian climates from Darwin’s tropical heat to Melbourne’s cool winters.

Measurement Update Speed: Approximately 0.5 second measurement update rate (except during SD card access or communications) provides near-real-time monitoring for observing load variations and power fluctuations.

Critical Measurement Accuracy for Professional Applications

When you’re making equipment purchasing decisions, verifying contractor work, or producing compliance documentation, measurement accuracy determines whether your data is defensible. The PW3365 delivers professional-grade accuracy:

Combined System Accuracy (PW3365 + PW9020 Voltage Sensors + Hioki Clamp Sensors):

  • Voltage: ±1.5% rdg. ±0.2% f.s.
  • Current: ±0.3% rdg. ±0.1% f.s. (plus clamp sensor accuracy)
  • Active Power: ±2.0% rdg. ±0.3% f.s. (at unity power factor, plus clamp sensor accuracy)

These specifications mean your power consumption measurements are reliable enough for:

  • Energy audit reports requiring third-party verification
  • Baseline and verification (M&V) protocols for energy performance contracts
  • Utility billing validation and demand charge analysis
  • Equipment commissioning and performance verification
  • AS/NZS 3000 electrical installation compliance documentation

Compatible Clamp Sensors for Every Application

The PW3365 requires separate AC current clamp sensors (with BNC connectors) to complete measurements. This flexibility allows you to configure the logger for specific measurement ranges:

Hioki Compatible Clamp Sensors (sold separately):

  • 9660 Series – 100A AC, compact design for circuit-level monitoring
  • 9661 Series – 500A AC, ideal for distribution panel and feeder monitoring
  • 9669 Series – 1,000A AC, suitable for large equipment and main switchboards
  • CT6843/CT6844 – 500A/5,000A AC flexible current sensors for tight spaces or irregular conductor shapes
  • 9694/9695-02 – High-precision sensors for critical accuracy applications

This sensor flexibility means a single PW3365 logger can be redeployed across vastly different applications—from monitoring individual branch circuits at 10A to logging main incomer feeds at several thousand amperes.

Who Benefits Most from the PW3365

Energy Consultants & Auditors: Conduct NABERS, Green Star, or Building Performance Index assessments with comprehensive, defensible data. The non-contact sensors mean you can install logging equipment quickly without disrupting building operations or requiring electrical contractor support for every test point.

Electrical Contractors: Verify new installation performance, diagnose power quality complaints, and demonstrate compliance with Australian electrical standards. The measurement accuracy and harmonic analysis provide evidence-based troubleshooting rather than guesswork.

Facility & Building Managers: Monitor critical equipment loads, track energy consumption trends, validate energy-saving initiatives, and identify opportunities for demand reduction. The long-term logging capability reveals patterns invisible in utility bills.

Industrial Maintenance Teams: Baseline motor and process equipment power consumption, detect developing faults through power signature analysis, and schedule maintenance based on actual condition rather than arbitrary intervals.

Solar & Renewable Energy Installers: Verify inverter performance, confirm grid export limits, measure harmonic content for AS 4777.2 compliance, and demonstrate system output for commissioning reports.

Australian Standards Compliance & Safety

The PW3365 supports measurement and verification activities related to:

  • AS/NZS 3000:2018 – Electrical installations (wiring rules)
  • AS/NZS 61000 series – Electromagnetic compatibility (EMC) power quality standards
  • AS 4777.2 – Grid connection of energy systems via inverters
  • AS/NZS 3008.1.1 – Selection of cables (conductor sizing verification)

Safety ratings ensure the instrument and sensors meet Australian requirements for work on energized systems, though proper electrical safety procedures and qualifications remain essential even with non-contact sensors.

What’s Included vs. What You’ll Need

Standard Package Includes:

  • PW3365 main unit
  • PW9020 voltage sensors (4 pieces for 3-phase 4-wire measurement)
  • Z1008 AC adapter
  • USB cable
  • Spiral tubes for cable organization
  • Instruction manual

Required Separately (Not Included):

  • AC current clamp sensors – Select appropriate Hioki clamps for your measurement range
  • SD memory cards – Use only Hioki SD cards (Z4001 2GB or Z4003 8GB) for guaranteed compatibility
  • Optional battery set – PW9002 for portable operation
  • Carrying case – C1005 soft case for transport and storage

Important Note: The PW3365 by itself does NOT measure current or power. You must add appropriate clamp sensors to enable complete power measurement functionality. This modular design provides flexibility but requires planning when specifying equipment for specific applications.

Technical Support & After-Sales Service

As an authorized Australian reseller of HIOKI test equipment, we provide:

  • Technical specification assistance for application-specific requirements
  • Sensor selection guidance based on your measurement needs
  • Access to calibration services maintaining measurement accuracy and compliance
  • Technical support for configuration, setup, and troubleshooting
  • Firmware updates and software downloads for enhanced functionality

Why Choose the PW3365 Over Other Power Loggers

Safety: World’s first completely non-metallic contact power meter—eliminates short-circuit risk fundamentally, not just through careful procedures.

Versatility: From single-phase 230V circuits to 3-phase 4-wire 400V systems, one instrument handles the full range of Australian electrical installations.

Accuracy: Professional-grade measurement specifications suitable for compliance documentation, commissioning reports, and energy performance contracts.

Data Capacity: Months of continuous logging on affordable SD cards—capture seasonal variations and long-term trends, not just spot measurements.

Ease of Use: Quick Setup wizard eliminates connection errors; on-screen graphs and statistics provide immediate insight without downloading data.

Harmonic Analysis: Identify power quality issues from VFDs, LED lighting, and inverters that traditional meters miss completely.

Proven Reliability: HIOKI’s reputation for quality test equipment trusted by electrical professionals globally, backed by Australian technical support.

Real-World Applications Across Industries

Commercial Building Energy Audits: Deploy multiple PW3365 loggers across a building’s electrical distribution—main incomer, major tenant meters, HVAC systems, lighting panels—to create a complete energy balance. The data reveals where energy actually goes versus where it’s supposed to go according to design specifications.

Industrial Process Monitoring: Track power consumption of production machinery during different operational modes. Identify idle consumption, inefficient startup sequences, and equipment that draws excessive power compared to similar units.

Solar Farm Verification: Monitor individual inverter strings to identify underperforming sections, log power quality to ensure grid compliance, and validate production against contractual guarantees.

Data Centre Power Monitoring: Measure power factor, harmonic content, and load balance across UPS systems, PDUs, and IT equipment racks. Use demand data to optimize backup generator sizing and UPS capacity planning.

Retail Chain Energy Management: Deploy identical measurement configurations across multiple store locations to benchmark energy use per square meter, identify outlier sites with maintenance needs, and verify that efficiency retrofits deliver promised savings.

Get Started With Confidence

The transition from traditional power measurement to non-contact technology represents both a safety improvement and a capability enhancement. For Australian electrical professionals tired of the risks and hassles of conventional power testing, the PW3365 offers a better approach.

Whether you’re conducting your first energy audit or your thousandth commissioning test, having measurement equipment that prioritizes your safety while delivering the data quality you need makes every job simpler. The PW3365’s combination of innovative safety technology, comprehensive measurement capability, and practical usability creates a tool you’ll reach for again and again.

Ready to eliminate short-circuit risk from your power testing workflow while gaining better data and faster setup? The HIOKI PW3365 is ready to test right out of the box.


TECHNICAL SPECIFICATIONS

Specification Category Details
Circuit Configuration Single-phase 2-wire, Single-phase 3-wire, 3-phase 3-wire, 3-phase 4-wire
Voltage Measurement Range 90V to 520V AC at 50/60Hz
Current Measurement Range 50mA to 5,000A (depends on clamp sensor selection)
Frequency Range 40Hz to 70Hz
Harmonic Measurement Up to 13th order harmonics
Harmonic Display Individual harmonic content, THD (Total Harmonic Distortion), RMS values
Voltage Accuracy ±1.5% rdg. ±0.2% f.s. (PW3365 + PW9020 combined)
Current Accuracy ±0.3% rdg. ±0.1% f.s. + clamp sensor accuracy
Active Power Accuracy ±2.0% rdg. ±0.3% f.s. + clamp sensor accuracy (PF=1)
Measurement Update Rate Approximately 0.5 seconds
Recording Intervals 1/2/5/10/15/30 seconds; 1/2/5/10/15/20/30/60 minutes
Display Type Large color LCD with graphical trend display
Data Storage SD/SDHC card (up to 8GB), Internal memory (approx. 320KB)
Connectivity LAN, USB 2.0, SD card slot
Power Supply Z1008 AC adapter (included) or PW9002 battery set (optional)
Battery Operation Approximately 3 hours continuous (with PW9002 optional battery)
Charging Time Maximum 6 hours 10 minutes at 23°C
Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -10°C to 50°C (14°F to 122°F)
Dimensions 180mm (W) × 100mm (H) × 48mm (D) without battery
180mm (W) × 100mm (H) × 68mm (D) with PW9002 battery
Weight Approximately 500g (main unit only)
Voltage Input Via PW9020 Voltage Sensors (4 included), fully insulated non-contact
Current Input Via BNC-connected clamp sensors (sold separately)
Measured Parameters Voltage (V), Current (A), Active Power (W), Reactive Power (var), Apparent Power (VA), Power Factor, Frequency (Hz), Phase Angle, Energy (Wh), Demand (W, var)
Safety Standards CAT III 600V, designed for professional electrical work environments
Data Analysis Software Free SF1000 download software; Optional SF1001 advanced analysis
Standard Accessories PW9020 voltage sensors ×4, Z1008 AC adapter, USB cable, spiral tubes, instruction manual

Practical Significance: These specifications mean the PW3365 handles every common Australian electrical installation from standard 230V single-phase circuits through to 400V 3-phase industrial systems, with measurement accuracy suitable for compliance documentation and energy performance verification. The harmonic analysis capability addresses modern power quality issues from LED lighting, VFDs, and renewable inverters that basic power meters cannot detect.

Specifications

Click here to see specification modifications due to component changes.

Basic specifications

Accuracy guaranteed: 1 year
Measurement line & number of circuits 50/60 Hz, Single phase 2 wires (1/2/3 circuits), Single phase 3 wires (1 circuit), Three phases 3 wires (1 circuit), Three phases 4 wires (1 circuit), Current only: 1 to 3 channels
Measurement items Voltage RMS, current RMS, voltage fundamental wave value, current fundamental wave value, voltage fundamental wave phase angle, current fundamental wave phase angle, frequency (U1), voltage waveform peak (absolute value), current waveform peak (absolute value), active power, reactive power, apparent power, power factor (with lag/lead display) or displacement power factor (with lag/lead display), active energy (consumption, regeneration), reactive energy (lag, lead), energy cost display, active power demand quantity (consumption, regeneration), reactive power demand quantity (lag, lead), active power demand value (consumption, regeneration), reactive power demand value (lag, lead), power factor demand
Voltage ranges 400 V AC (Effective measurement range: 90.0 V to 520.0 V)
Harmonic Harmonic voltage, harmonic current, voltage total harmonic distortion (THD-F or THD-R), current total harmonic distortion (THD-F or TDH-R), up to 13th order
Current ranges 500.00 mA to 5.0000 kA AC (depends on current sensor in use),
50.000 mA to 5.0000 A AC (Leak clamp on sensor only)
Power ranges 200.00 W to 6.0000 MW (depends on voltage/current combination and measured line type)
Basic accuracy Voltage : ±1.5% rdg. ±0.2% f.s(combined accuracy with PW3365-20 + PW9020)
Current : ±0.3% rdg. ±0.1% f.s. + clamp sensor accuracy
Active power : ±2.0% rdg. ±0.3% f.s. + clamp sensor accuracy (at power factor = 1)
Display update rate 0.5 sec (except when accessing SD card or internal memory, or during LAN/USB communication)
Save destination SD/SDHC Memory card, or internal memory at real time
Data save interval 1 sec to 30 sec, 1 minute to 60 minutes, 14 selections
Save items Measurement value save: Average only / Average, Maximum, Minimum value
Screen copy: BMP form (saved every 5 min. at minimum interval time)
Waveform save: Binary waveform data
Interfaces SD/SDHC memory card, LAN 100BASE-TX: HTTP server function, remote settings via communication program, data download, USB 2.0: When connected to a PC, the SD Card and internal memory are recognized as removable storage devices, remote settings via communication program, data download
Functions Connection check, Quick Set navigation guide, clock
Power supply AC adapter Z1008: (100 to 240 V AC, 50 Hz/60 Hz), 45 VA (including AC adapter)
Battery pack 9459: (Max. rated power 5 VA, charging time 6 hr 10 m), 3 hours of continuous use (with backlight off)
Dimensions and mass 180 mm (7.09 in)W × 100 mm (3.94 in)H × 48 mm (1.89 in)D, 540 g (19 oz) without PW9002
180 mm (7.09 in)W × 100 mm (3.94 in)H × 68 mm (2.68 in)D, 820 g (28.9 oz) with PW9002
Included accessories Safety Voltage Sensor PW9020 ×1 set, AC adapter Z1008 ×1, USB cable ×1, Instruction manual ×1, Measurement guide ×1, Color clip (red, yellow, blue and white each 4), Spiral tubes in black (cord bundling for current sensors and voltage sensors) ×10

SAFETY VOLTAGE SENSOR PW9020 Specifications

Compatible conductor types Insulated wires*
In door PVC or metal parts
*Shielded wires cannot be measured. The product may not be able to accurately measure multi-core cables or cables that have thick insulation.
Compatible conductor diameters Finished outer diameter φ6mm to φ30mm
Effective measurement range 90 V rms to 520 V rms
Cord length 3m (9.84 ft)

FAQ

FREQUENTLY ASKED QUESTIONS

Q: How does non-contact voltage measurement actually work?

A: The PW9020 voltage sensors use capacitive coupling to measure voltage through insulated cables without any metal-to-metal contact. You clip the fully-insulated sensor around the cable jacket, and it detects the voltage through the insulation itself. This makes accidental short circuits physically impossible because there are no exposed metal contacts on the voltage clips. Traditional voltage probes have metal tips that must touch bare conductors—creating the potential for shorts if probes slip or make unintended contact. The PW3365’s approach eliminates this risk entirely.

Q: Can I use the PW3365 without purchasing additional clamp sensors?

A: No, the PW3365 main unit includes voltage sensors but does NOT include current clamp sensors. Current clamps are sold separately, allowing you to select the appropriate measurement range for your application. You’ll need to purchase compatible Hioki clamp sensors (with BNC connectors) to enable current and power measurements. For 3-phase measurements, you typically need 3 current clamps. Choose from 100A, 500A, 1,000A, or 5,000A rated clamps depending on the circuits you’re measuring.

Q: What’s the maximum recording duration on an SD card?

A: Recording duration depends on your logging interval and SD card capacity. With a maximum 8GB SD card and 60-minute logging intervals, you can capture months of continuous data. For example, at 15-minute intervals (common for energy audits), an 8GB card stores approximately 6-9 months of data. For shorter intervals like 1 minute, you might capture several weeks. The PW3365 displays available storage time on its setup screen based on your selected interval, so you’ll know exactly how long your recording will last before starting.

Q: Does the PW3365 meet Australian electrical safety standards?

A: The PW3365 is rated CAT III 600V, suitable for measurements on distribution circuits and permanently installed equipment. However, Australian electrical safety regulations require qualified personnel (licensed electricians) to work on or near live circuits regardless of test equipment used. While the non-contact sensors significantly reduce short-circuit risk, standard safety procedures including risk assessments, proper PPE, and electrical qualifications remain mandatory. The instrument supports safer measurement practices but doesn’t eliminate the need for proper electrical safety protocols.

Q: Can I monitor measurements in real-time from a computer?

A: Yes, the PW3365’s LAN connectivity allows real-time monitoring via network connection. The built-in HTTP server function means you can view live measurements through a standard web browser without installing special software. For more advanced real-time data capture and graphing, use the free SF1000 software which connects via LAN or USB to display measurements as they’re logged. This is particularly useful for energy consultants conducting remote audits or facility managers monitoring critical equipment from a central location.

Q: How do I choose the right current clamp sensors?

A: Select clamp sensors based on the maximum current you expect to measure. For typical branch circuits and small equipment (up to 100A), use 9660 series clamps. For distribution panels and medium equipment (up to 500A), choose 9661 series. For large equipment and main feeds (up to 1,000A), use 9669 series clamps. For very high currents or tight installation spaces, consider flexible CT6843/CT6844 sensors. If you’re unsure, contact us with your application details and we’ll recommend the appropriate sensors. Remember: you need one clamp per phase (3 clamps for 3-phase circuits).

Q: What’s the difference between the PW3365 and the PW3360 power logger?

A: The PW3365’s key distinction is the world-first non-metallic contact voltage measurement using fully-insulated PW9020 sensors that clip around insulated cables. The PW3360 uses traditional voltage measurement requiring connection to exposed terminals. Both measure up to 3-phase 4-wire circuits and provide comprehensive power analysis, but the PW3365 offers superior safety through elimination of short-circuit risk. The PW3365 measures harmonics up to 13th order, while the PW3360-21 extends to 40th order harmonics if more detailed harmonic analysis is required.

Q: Can I use standard SD cards or do I need Hioki-specific cards?

A: HIOKI strongly recommends using only their branded SD cards (Z4001 2GB or Z4003 8GB) to guarantee compatibility and reliable data storage. While some generic SD cards may work, Hioki cannot guarantee performance, and data corruption or read/write failures are possible with non-approved cards. For professional applications where data integrity is critical—energy audits, compliance testing, equipment commissioning—the cost of approved SD cards is insignificant compared to the risk of losing weeks of logged data.

Q: How accurate is the harmonic measurement, and what can I do with harmonic data?

A: Harmonic measurement accuracy depends on proper calibration of the PW3365 + PW9020 voltage sensor combination (units with serial numbers after specific thresholds come pre-calibrated for harmonics). The PW3365 measures up to the 13th harmonic order, displaying Total Harmonic Distortion (THD), individual harmonic magnitudes, and harmonic content as numerical lists or graphs. This data helps identify power quality issues from VFDs (typically 5th, 7th, 11th harmonics), LED lighting (3rd, 5th harmonics), and solar inverters. You can use harmonic measurements to verify AS 4777.2 compliance for grid-connected inverters, diagnose neutral conductor overloading, identify sources of transformer heating, and document power quality for troubleshooting nuisance tripping and equipment malfunction.

Q: What happens if I make incorrect wiring connections?

A: The PW3365’s Quick Setup feature checks your wiring connections and displays a FAIL message if connections are incorrect, helping prevent measurement errors before you start logging. This is particularly valuable for 3-phase circuits where incorrect sensor placement can produce wildly inaccurate power readings. The on-screen wiring diagrams guide you through proper connection sequences, and the verification step confirms everything is correct. However, this feature checks for logical consistency (phase relationships, sensor orientation) not for absolute correctness if you’ve connected to the wrong circuit entirely. Always verify you’re measuring the intended circuit before starting long-term logging.

Q: Can the PW3365 measure DC power from solar panels or battery systems?

A: No, the PW3365 is designed exclusively for AC power measurement at 50/60Hz. It cannot measure DC voltage, current, or power. For solar installations, use the PW3365 to measure the AC output side of inverters (grid connection point) where it excels at measuring power quality, harmonics, and compliance with grid codes. For DC side measurements (solar panel strings, battery systems), you’ll need dedicated DC power analyzers designed for that application.

Q: How long does the battery last, and can I replace it myself?

A: The optional PW9002 battery set provides approximately 3 hours of continuous operation, suitable for portable measurements where AC power isn’t available. The battery charges while connected to the Z1008 AC adapter (whether the instrument is on or off), reaching full charge in about 6 hours. The PW9002 battery set is user-replaceable—it mounts on the back of the PW3365 using supplied mounting hardware. Battery life gradually decreases over years of use (approximately 10-year design life at 23°C), and replacement battery sets are available as Hioki accessories when eventual replacement becomes necessary.

COMPETITIVE DIFFERENTIATION POINTS

Advantages Over Generic Power Loggers:

  1. World’s First Non-Metallic Contact Technology – Physically eliminates short-circuit risk through fully-insulated voltage sensors
  2. Quick Setup Wizard – Step-by-step guidance with connection verification prevents measurement errors
  3. 13th Order Harmonic Analysis – Identifies power quality issues from VFDs, LEDs, inverters
  4. Professional-Grade Accuracy – ±1.5% voltage, ±2% power suitable for compliance documentation
  5. Flexible Sensor System – One logger handles 50mA to 5,000A with appropriate clamp sensors
  6. Long-Term SD Logging – Months of data capture for seasonal analysis and trend identification
  7. Multiple Connectivity – LAN, USB, SD card for flexible data access and remote monitoring
  8. HIOKI Quality Reputation – Trusted globally for precision electrical test equipment

Why Choose PW3365 vs. Competitors:

  • Fluke 1730 Series: PW3365 offers unique non-contact voltage measurement eliminating installation risk
  • Dranetz HDPQ Series: Comparable harmonic capability at more accessible price point with easier setup
  • Chauvin Arnoux PEL Series: PW3365’s Quick Setup and verification features reduce user error
  • Megger MPQ1000: Superior safety through non-metallic contact sensors for live circuit work

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